1. Who is responsible for processing your data?
ARTIÑANO POCHEVILLE HERMANOS SL
B81014953
22, 1, 28001, Madrid
913505232
hello@arpo.es
2. What type of data do we hold about you and how have we obtained it?
The categories of personal data of clients, suppliers and respondents that we process are:
I. Identification data
II. Postal or electronic addresses
III. Commercial information
IV. Economic and transactional data
V. Specially protected data: health, in the case of employees.
VI. Biometric data, if applicable.
We have obtained all the aforementioned data or directly from you through the presentation of a commercial offer, contractual proposal, etc. or through your company providing identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be your or your company’s obligation to provide us with updated information in case of modification.
3. With what purpose do we process your data?
We process the data provided by interested persons in order to manage different activities derived from specific procedures performed in terms of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out any of the following actions:
I. Sending the information you requested through the contact form on our website or any other means of contact with our company,
II. Offer potential customers and our clients, offers of products and services of interest,
III. Carry out the administrative, fiscal and accounting management of our clients, suppliers and/or respondents
IV. Conduct satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized service quality, etc.
V. Labor management of employees.
4. How long will we keep your data?
The personal data relating to natural persons linked to potential customers, clients, suppliers and respondents that we collect through the different contact and / or information collection forms will be kept as long as deletion is not requested by the interested party. The data provided by our clients, suppliers and respondents will be kept while the commercial relationship between the parties is maintained, respecting in any case the minimum legal terms of conservation according to the matter.
In any case, we will keep your personal data for a period of time that is reasonably necessary taking into account our needs to respond to issues that arise or solve problems, make improvements, activate new services and meet the requirements required by applicable law. This means that we can keep your personal information for a reasonable period of time even after you stop using our products or stop using this website. After this period, your personal data will be deleted from all our systems.
5. What is the basis of legitimation for the handling of data?
According to the type of data, the basis of legitimation is as follows:
|
HANDLING |
BASIS OF LEGITIMATION |
| Accounting management: clients and/ or suppliers invoice management. |
Maintenance, development and control of the contractual relationship between both parties |
| Tax management: application of withholdings, bonuses, etc. | Maintenance, development and control of the contractual relationship between both parties; compliance with legal obligations |
|
Administrative management: logistic, warehouse, delivery to clients, receipt of goods, etc. |
Maintenance, development and control of the contractual relationship between both parties |
|
Marketing: Commercial actions for our products or services directed at our clients or those people who have asked us for information about our products and services in the past, including conducting satisfaction surveys for our clients. |
Free and unequivocal consent of the interested party (potential clients), we certify that the withdrawal of this consent cannot condition the execution of the contract between the parties; legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by people interested in the past. |
| If you are an employee, for Labor management: administrative, accounting and tax management of employees.
Management of working hours register: time of start and end of working day, as well as overtime. |
Execution of an employment contract. Legal compliance |
In the event that you do not provide your personal data, your contract can not be executed, comply with legal or derived obligations from public powers.
6. To which recipients will your data be communicated?
We will not transfer your personal data to any third company that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.
We inform you that we can provide your personal data to public administration bodies and competent authorities in those cases where they require us legally or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process ; to answer any claim or legal claim; or to protect the rights of the company or its customers and the public in general
We inform you that your data will not be transferred or communicated to third parties. The company is solely responsible for its processing and custody.
We will provide your personal information to third parties (e.g. Internet service providers that help us manage our website or carry out the contracted services, IT support and maintenance companies, logistics companies, agencies and tax and accounting consultants, etc.). In any case, these third parties must maintain, at all times, the same levels of security as we do in relation to your personal data and, when necessary, be bound by legal commitments in order to keep your personal data private and secure, and also to use only the information following specific instructions of the company.
7. Transfers of data to third countries?
No data transfers are planned for third countries.
8. What are your rights as an interested party?
Anyone has the right to obtain confirmation about whether we are holding personal data that concerns them, or not.
Specifically, interested parties can request the right of access to their personal data, as well as receive them in a common format and mechanized reading if the processing is carried out by electronic means (portability right).
Likewise, interested parties can request the right to rectify inaccurate data or, where appropriate, request its deletion when among other reasons the data is no longer necessary for the purposes that were collected.
In addition, in certain circumstances, the interested parties may request the limitation of the processing of their data or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to oppose the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.
Likewise, we inform you that you have the right to withdraw the consent granted at any time, without affecting the legality of the processing based on the prior consent to its withdrawal.
Likewise, the User is informed that at any time he / she can exercise the aforementioned rights by writing to us using the contact information that appears in Exhibit 1 of this Legal Notice, attaching a copy of his / her ID.
You will also have the right to file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
On the other hand, in accordance with the provisions of Law 34/2002 of 11th July on Services of Company Information and Electronic Commerce, we undertake not to send advertising by email without having previously obtained the express authorization of the recipient. The User may oppose the sending of advertising by checking the corresponding box.